Managed ITSM Hosting

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ITIL Certified Professionals

“Innovative Professional ITSM Solutions for Your Business' Real World Problems.”

Smart ITSM Solutions

All The IT Experience You Need TODAY

Fl For The IT Problems You'll Face TOMORROW

Managed ITSM Services

Red Shift Consultants offer a vast array of tools, services for the majority of ITSM platforms.

ITIL Certified Professionals

We conduct business honestly and with integrity, while always putting the customer first.

Application Development

Our services range from an all built from the ground up approach, to customizing or adding functionality to an existing implementation.

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We can’t wait to start working with you. Call us NOW at (212)470-3403

Services to better manage IT

Application Development

Let us tailor solutions to suit your business needs. Our Professionals will work with you to create the best solutions for your business sustainability.

Process Consulting

We will work together with you to make ITSM integration process fluid and successful for your business.

Jump In Now And Give Your Business A Boost!

Everything Needed To Provide ITSM Solutions For Your Business

Some Of Our Products

  • Remedy
  • RemedyForce
  • EasyVista
  • SalesForce

Remedy

BMC Remedy IT Service Management, now with Smart IT, revolutionizes enterprise service management. Delivered on-premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization.

RemedyForce

The IT help desk for the Social Enterprise. With cloud-based RemedyForce, you get out of the box ITIL incident management, self service, inventory management, change management, and problem management processes. Built on the proven Force.com platform.

EasyVista

EasyVista has a very strong product-set in the ITSM market. With a long pedigree, since 1988, as a mid-market vendor, with focus in some key geographical markets, EasyVista is now broadening its appeal and reach across wider global markets and is also becoming more tuned to enterprise organizations needs.

SalesForce

SalesForce Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, plus insights with dashboards and reports. Connect to thousands of business apps to extend your CRM to every department. Or choose Salesforce IQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.”

Lasted Blog Post

The Latest News from ITSM Industry Leaders

A Simple Equation for Faster ITSM Onboarding

You hear a lot about “time to value” these days, but what does that really mean?

February 2, 2016

Introducing the Salesforce Lightning Editions: More Customization, More Capabilities, More Value

At Salesforce, customer success is at the heart of everything we do. Over the last couple of years, we have seen significant changes.

February 2, 2016

6 MVPs of the Super Bowl and Sales [INFOGRAPHIC]

In the highly anticipated Super Bowl matchup between the Broncos and the Panthers, the winning teams also have valuable lessons to teach in sales.

February 2, 2016

Necessities for Your Small Business

Congratulations, you’ve made the first step towards your future by opening your own business!

February 2, 2016

How to Get the C-Suite to Respond to Your Emails

Have you set your sales goals for 2016 yet? Do you want to increase sales and improve communication?

February 1, 2016

Salesforce Marketing Cloud Launches Real-Time Super Bowl Social Tracker

The Super Bowl is undoubtedly one of the biggest marketing events of the year, and the insights that come from it can be invaluable.

February 1, 2016

The Value of CRM Isn’t In the Product, It’s How You Use It

A customer relationship management (CRM) system can give you insights about your business that you never knew you needed.

February 1, 2016

Salesforce Q3 Advertising Index Shows CRM-Powered Targeting Produces 27% Higher Engagement

In the brand new Q3 2015 Salesforce Advertising Index, we aggregated the performance of Facebook, Twitter, and LinkedIn.

February 1, 2016

Retail Ads Shift Toward Measurable and Personalized Advertising

Last week, the National Retail Federation (NRF) had its annual convention which it has held for years.

January 29, 2016

What’s EasyVista Doing at Pink16? It’s Not What You Expect

It’s almost that time again! We’re excited to be gearing up for this year's Pink Elephant’s convention.

January 29, 2016